WhatsApp AI agents · multichannel

Your WhatsApp closes the sale on its own.

Customers browse your products, build their order and get the payment link in the same conversation. And when they ask for a person, your team steps into the same chat.

Retail · Distributor · Photo catalog
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The same agent also answers on
Companies already working with Amiba
Cervepar RügerTek La Consolidada Enex El Lector TAXit Artemera Civis Senatur Go Media Grupo Basic Garabato Shell
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A product by RügerTek, a software company in Asunción, Paraguay.
Real results

One month of real conversations, measured on the platform.

Every company using Amiba today, combined. No test or internal accounts.

43%

of messages arrive outside office hours

Before 8 am, after 6 pm or on weekends. Exactly when nobody is around to answer.

Messages by hour of day, every day of the week
  • Before 8 am or after 6 pm
  • 8 am to 6 pm

conversations resolved without handing off to a person

9out of 10

replies in under a minute

+63,000

customer messages handled in 30 days

How they spread across the week
  • Weekend
13

companies live in production

Amiba platform data: all companies in production, September 15 to October 14, 2026.

Chart data
Hour% of messages
0:000.4%
1:000.2%
2:000.2%
3:000.1%
4:000.1%
5:000.2%
6:000.8%
7:003.2%
8:004.8%
9:006.8%
10:007.8%
11:007.8%
12:006.9%
13:006.7%
14:007.0%
15:006.7%
16:006.3%
17:006.8%
18:006.7%
19:005.8%
20:005.8%
21:004.4%
22:003.2%
23:001.4%
How it works

All your channels come in on one side. Every message reaches the right agent.

Amiba understands the message, knows who the customer is and picks which agent replies. When a person or data from your system is needed, it takes care of that too.

1Comes in via
  • WhatsApp
  • Instagram
  • Messenger
  • Telegram
  • Web chat
2Amiba understands
Amiba
  • Reads text, listens to voice notes and looks at photos
  • Knows who the customer is and where things stand
  • Picks which agent replies
3Handled by
  • SalesShows products with photos and prices, and builds the order.
  • CollectionsSends due-date reminders and the payment link.
  • BillingSends the invoice as a PDF and answers questions, connected to your system.
  • SupportHandles the everyday questions and passes urgent ones to a person.
  • BookingsOffers open slots and books appointments.
  • Whatever you needWe build it around your operation.
When needed
Your teamJoins the same conversation from the Amiba CRM, with the full history.
Your systemOdoo, Zoho or whatever you use: checks prices, stock or balances and records what is needed.
  1. 1

    A message comes in

    On WhatsApp, Instagram, Messenger, Telegram or your website chat. Everything lands in one place.

  2. 2

    Amiba understands it

    Text, voice or photo. It recognizes the customer, remembers the conversation and picks the agent.

  3. 3

    It gets resolved

    The agent replies and, when needed, hands off to your team or records it in your system.

Photo cards and buttons show up on WhatsApp. On other channels the agent replies just the same, in text. Start with one agent and add more as you need them.

Inside the conversation

What your customer sees
when Amiba replies.

Try each piece. You don't set up any of this: the agent knows when to send a carousel and when to send a button.

Message AI understands Carousel Action
Try it yourself

Message a business as if you were its customer.

Demo businesses, each with its own website and agent. Pick one, send it a WhatsApp message and watch how it replies, takes the order and records it.

These are fictional businesses, and they chat in Spanish: nothing is charged or delivered. Amiba's WhatsApp number replies.

The Amiba CRM

Your team works in the same place as the bot.

Inbox, boards, campaigns and metrics on one platform. This is Amiba from the inside, with a sample store.

  • Every conversation in one inbox, with each customer's history
  • Pause the bot and take over in the same conversation
  • Sales boards with stages, owners and tags
  • Routing across sales reps, with schedules and holidays
  • Answers from your documents: FAQs, PDFs and policies
  • Campaigns with Meta-approved templates, and their results
  • Flows you build yourself, no code needed, or our team builds them

The assistant handles it. When needed, you tap Pause bot and take over in the same conversation.

Sample data: a fictional store with made-up customers. Screens shown in Spanish.

Coexistence with WhatsApp Business

Keep using WhatsApp Business on your phone

You don't have to give up your number. The bot answers and, if you reply yourself from the app, it pauses in that conversation only. You see everything on your phone and in Amiba.

This is Meta's coexistence feature: it requires an up-to-date WhatsApp Business app, opened at least once every 13 days. Connecting it changes some app features; we walk you through it in the demo.

Odoo integration

Two-way Odoo sync

Every conversation creates its opportunity in Odoo. Move it to another stage in Odoo and it moves in Amiba. And from Odoo you reply to the customer and send the quote or invoice over WhatsApp.

Using Zoho? We connect to it too. And to any system with an API, custom-built.

Pricing

Here's what Amiba costs

A flat monthly fee plus VAT, based on how many channels you need, with unlimited users and AI included. Implementation is quoted separately.

Starter
For businesses getting started on WhatsApp.
₲ 690,000 /month + VAT
1 channel
  • Answers on its own, any time of day
  • WhatsApp on Meta's official API
  • Answers from your documents, hands off to your team
  • Unlimited users
Talk to sales
Standard
For teams already using a CRM or ERP.
₲ 1,590,000 /month + VAT
3 channels
  • Everything in Starter
  • WhatsApp, Instagram and Messenger or web chat
  • Integrations with Odoo, Zoho and any system with an API
  • Payment link in the same conversation
Book a demo
Plus
For operations running several systems.
₲ 3,290,000 /month + VAT
Unlimited channels
  • Everything in Standard
  • Specialized agents by area: sales, collections, support
  • Several systems connected at once
  • Custom agent behavior
Talk to sales
Enterprise
For large operations with their own processes.
Custom
Fully custom
  • Everything in Plus, with no limits
  • Connectors built for your system
  • Dashboards and flows built for you
  • Dedicated support
Let's talk

Prices per month, plus VAT. The license includes AI usage. Implementation is quoted separately, based on your project. Meta's WhatsApp usage and Twilio fees are billed to you at cost.

Prices are for Paraguay, in guaraníes plus Paraguayan VAT (IVA). For other countries, we quote each project.

FAQ

What people always ask us

And if your question isn't here, we'll answer it in the demo.

How much does it cost to serve customers on WhatsApp with AI?

Amiba has a flat monthly fee based on how many channels you need, with unlimited users and AI usage included: Starter ₲690,000, Standard ₲1,590,000 and Plus ₲3,290,000 per month, plus VAT. These prices are for Paraguay, in guaraníes; for other countries we quote each project. For large operations there is a custom Enterprise plan. Implementation is quoted separately, based on the scope of your project, and Meta's WhatsApp usage and Twilio fees are billed to you at cost.

Can I keep using WhatsApp Business on my phone?

Yes. With Meta's coexistence feature you connect the same number to Amiba without leaving the app: the bot answers and, if you reply from your phone, it pauses in that conversation. Meta requires an up-to-date app, opened at least once every 13 days.

Which channels does it cover? Does it work with Telegram?

Yes. The same agent answers on WhatsApp, Instagram, Messenger, Telegram and your website chat, and everything lands in the same inbox. Photo cards and buttons show up on WhatsApp; on other channels it replies in text.

Does Amiba integrate with my CRM, ERP or online store?

Yes. It connects via API to Odoo, Zoho and any system with an API, whether that's your ERP, your CRM or your online store. If your system has an API, we integrate it: we're a software company, not a closed template. Integrations are available from the Standard plan up.

Does the AI replace my support team or work alongside it?

It works alongside your team; it doesn't replace it. The agent handles the repetitive work and replies at any hour; when a conversation needs a person, it hands it to your team with the full history. Big sales and sensitive complaints stay with your people.

Does it use the official WhatsApp, or could my number get banned?

Amiba uses Meta's official WhatsApp Business API, so you work with an approved number and without the ban risk of unofficial tools. We guide you through Meta's verification so your account stays compliant with its policies.

How long does implementation take, and what do I need on my side?

It depends on the scope: it starts with a 30-minute discovery call and goes into production in a matter of weeks, not months. On your side you only need someone who knows the business, plus your documents (FAQs, catalogs, policies); we take care of the technical side.

What's the difference between Amiba and a regular chatbot?

A regular chatbot follows a fixed tree of options. Amiba uses AI that understands what the customer types or says in a voice note, answers from your documents, sells with carousels and buttons, sends the payment link in the same conversation and connects to your CRM or ERP. It's also a platform with a shared inbox, metrics and handoff to a person, not a standalone bot.

Can the AI make things up or give my customers wrong answers?

It answers with the information you give it: your FAQs, PDFs and policies. When it doesn't know something, it hands off to a person instead of improvising.

Can it sell and collect payments on WhatsApp, or does it only answer questions?

Both. Besides answering, it shows your products with photos and prices, builds the order and sends the customer the payment link in the same conversation. There are also agents that handle invoicing and collections.

Let's talk

Book a demo and
we'll walk through it with your catalog.

It takes 30 minutes, with a case from your industry. If Amiba isn't a fit for your operation, we'll be the first to tell you.

  1. 1

    Discovery

    30 minutes to understand your operation and choose what to automate first.

  2. 2

    Setup

    We load your information, build the agents and connect your system. On your side, someone who knows the business.

  3. 3

    Go live

    It goes into production in weeks and we fine-tune it with real conversations. Our team in Asunción supports you.

OFFICE
San Blas 2339, Asunción, Paraguay
Pick a day and time
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Times shown in Asunción, Paraguay time (GMT-3).

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