Your clinic books, confirms and collects on WhatsApp
An AI agent looks after your patients on WhatsApp: it books the appointment, confirms it, reschedules it and sends the payment link for the consultation. It answers with your clinic's information; anything clinical, or anything it doesn't know, goes to your team with the full history.
Amibaonline
What your front desk can't keep up with
Appointment slots left empty
The patient books, nobody reminds them and they don't show up. The slot is lost and the doctor is left waiting.
The phone never stops
The front desk answers calls, replies on WhatsApp and checks in patients at the same time. Anything that arrives after hours goes unanswered until the next day.
Rescheduling is an endless back-and-forth
A patient cancels and the gap stays empty, because rearranging the schedule by hand takes time nobody has.
The same questions, all day long
Test preparation, hours, insurance, consultation prices. Your team repeats the same answers instead of helping the person at the desk.
From booking to payment, without going through the front desk
Booking and confirming appointments
Patients book their appointment in the chat, at any hour, without calling or waiting for the front desk to open.
- Shows specialties, doctors and available times
- Builds the booking with a form inside the chat
- Captures the patient's details without your front desk typing them
- Confirms the appointment with date, time, doctor and address
- Records the booking in your calendar or management system
Reminders and rescheduling
Fewer empty chairs: the agent follows up on every appointment until the patient confirms or frees up the slot.
- Sends the appointment reminder on WhatsApp before the visit
- Asks for attendance confirmation in the same chat
- Reschedules the appointment if the patient can't make it
- Frees up the canceled slot so another patient can take it
- Lets your team know about the day's cancellations and changes
Test preparation and results
Patients arrive ready for their test and get their results without coming back to the clinic to pick them up.
- Sends preparation instructions for the test that was booked
- Answers preparation questions using your clinic's protocols
- Lets the patient know when their results are ready
- Delivers the result as a PDF in the chat, after verifying the patient's details
- Hands any clinical question to a professional: the agent never gives medical advice
Payments and common questions
Sends the payment link for consultations and handles the admin side, so your front desk can focus on the person in front of them.
- Shares consultation and test prices, and which health insurance plans you accept
- Sends the payment link for the consultation or the deposit in the chat
- Sends the payment receipt to the patient
- Answers hours, addresses and requirements using your clinic's documents
- Hands off to a person with the full conversation history
Message Centro Médico Vida as if you were a customer.
Centro Médico Vida is a demo business with its own website and agent. Send it a WhatsApp message and see how it replies.
ClinicBooks from the real schedule.
These are fictional businesses, and they chat in Spanish: nothing is charged or delivered. Amiba's WhatsApp number replies.
Works with what you already use
The agent creates the appointment in your calendar, records the payment in your management system and leaves every conversation where your team works, all via API.
Common questions in healthcare and clinics
Can the AI give medical advice to my patients on WhatsApp?
No, and that's by design: Amiba never gives medical advice or interprets symptoms or results. It only answers with the administrative information you load about your clinic, such as hours, booking, test preparation and coverage. When it detects a clinical question, it passes the conversation to a professional on your team with the full chat history; and if something isn't in your documents, it says so instead of making up an answer.
What happens to my patients' data? Are the conversations protected?
Conversations run on Meta's official WhatsApp API, and Amiba only answers with the business information you choose to load. The assistant replies with your material and doesn't disclose data that isn't there: anything it doesn't know goes to a person on your team. You control what information the AI sees and what stays reserved for your staff.
Does it integrate with the appointment system we already use?
Yes. Amiba integrates via API with the system you already use at your clinic, whether that's Odoo, Zoho or another ERP or CRM, so appointments are recorded where they always have been and not in a parallel spreadsheet. The assistant answers on WhatsApp, Instagram, Messenger or your website chat, and works against that calendar. If you take deposits or charge for private consultations, the patient gets the payment link in the same chat.
My patients are older and struggle with technology. Will this work?
Yes, precisely because you aren't asking them to learn anything new: they message your clinic's WhatsApp the way they would message the receptionist, in plain language, with no apps to install or menus to navigate. Amiba understands the question the way they write it and replies right away, at any hour. And if a patient gets stuck or asks to talk to someone, the conversation goes to a person on your team with the full history, without making them repeat anything.
Can patients check their lab results on WhatsApp?
Yes. With Amiba connected to your system via API, the patient can message the lab's WhatsApp to find out whether their result is ready and arrange pickup or delivery, without calling or waiting on hold. What the assistant never does is interpret that result: if the patient asks what a value means, a professional on your team takes that conversation.
See it working
with a case from your business
Book a 30-minute demo and we'll show you the agent handling a real case in healthcare and clinics.
- 1
Discovery
30 minutes to understand your operation and choose what to automate first.
- 2
Setup
We load your information, build the agents and connect your system. On your side, someone who knows the business.
- 3
Go live
It goes into production in weeks and we fine-tune it with real conversations. Our team in Asunción supports you.
Times shown in Asunción, Paraguay time (GMT-3).