Your restaurant's WhatsApp answers and sells on its own
An AI agent shares today's menu, takes the order with quantities and address, sends the payment link in the chat and books tables. It replies instantly, at rush hour and on weekends too. You run the kitchen; it runs the conversation.
Amibaonline
What happens every day at your restaurant
Rush hour floods your WhatsApp
At lunch and dinner the messages all arrive at once, and the person replying is the same one sending out orders. Every unanswered chat is an order that goes to another restaurant.
Orders taken wrong, dishes sent back
A message read in a hurry ends up as an order without the special request, without the address or with the wrong dish. You pay for the mistake with the dish, the delivery and an unhappy customer.
Delivery apps eat into your margin
Your direct channel pays no commission, but someone has to handle it well. If your WhatsApp replies late or halfway, the customer goes back to ordering through the app.
Reservations live in a notebook
Written on paper or kept in the manager's head: tables booked twice, customers who don't show up and nobody confirming the day before.
What the agent takes off your plate
Delivery and takeout orders
From "hi, I'd like to order" to a confirmed order with the payment link in the chat, with no one on your team stepping in.
- Shares today's menu as a list, with photos and prices
- Builds the order with quantities and notes for each dish
- Confirms the delivery address or in-store pickup
- Sends the payment link in the chat or records cash on delivery
- Sends the confirmation with the full order details
- Loads the order into your system so the kitchen can start right away
Table reservations
Takes the reservation, confirms it and sends a reminder, with no notebook or phone calls.
- Checks table availability against your schedule
- Books the reservation with date, time and party size
- Notes special requests like birthdays or a terrace table
- Sends a reminder to confirm attendance
- Reschedules or frees up the table when the customer's plans change
Daily menu and promos
Every customer gets the current menu, with no copy-pasting or old photos.
- Replies with today's menu, never an old one
- Shows active promos and their terms
- Lets customers know which dishes are unavailable and suggests alternatives
- Answers prices and ingredients from your menu documents
- Sends the full menu as a PDF when the customer asks
Handling complaints
Handles the complaint on the spot and hands it off with all the context.
- Responds to the complaint instantly, even on a Saturday night
- Logs the case with the order, the date and the details of what happened
- Answers questions about order status and delays
- Hands off to a manager with the full conversation history
- Follows up until the case is closed
Message La Parrilla de Don Beto as if you were a customer.
La Parrilla de Don Beto is a demo business with its own website and agent. Send it a WhatsApp message and see how it replies.
RestaurantOrders with delivery by zone.
These are fictional businesses, and they chat in Spanish: nothing is charged or delivered. Amiba's WhatsApp number replies.
Works with what you already use
Via API it receives the updated menu, loads orders and records reservations straight into your POS or management system.
Common questions in restaurants and delivery
My restaurant's menu changes every day. How do I keep the AI from offering dishes that are no longer available?
Amiba only answers with the business information you load, so when you update today's menu the AI offers exactly that, with the current dishes and prices. If a customer asks about something that isn't in your information, it hands the conversation to a person on your team instead of guessing. Keeping the menu up to date means updating that information, not asking for new development.
On Friday nights I get a lot of WhatsApp orders at once. Can the AI handle them all at the same time?
Yes. Amiba's AI handles every conversation at the same time, so at rush hour no customer is left waiting for whoever answers the phone to be free. Each order is taken in the same chat, with the payment link right there, and if one needs human judgment it goes to your team with the full conversation history. Plans also include unlimited users, so during peaks your whole staff can jump in and reply at no extra cost.
Can a WhatsApp assistant take orders with notes like "no onions" or "sauce on the side"?
Yes. Amiba uses conversational AI on Meta's official WhatsApp API, so it understands orders the way people actually write them and records the notes as part of the order. If a note is ambiguous, it confirms with the customer before closing the order; and when someone asks for something that isn't in your business information, the chat goes to your team without the customer repeating anything.
Can I connect the WhatsApp bot to the POS or system I already use, so I don't enter orders twice?
Yes. Amiba integrates via API with Odoo, Zoho and any system with an API, so orders that come in through the chat reach your system without manual entry. If your POS or management system has an API, the connection is defined during implementation based on how your restaurant works. And even before you connect anything, the AI can take orders and send the payment link, using the business information loaded on the platform.
Is it worth running my own delivery over WhatsApp instead of relying only on delivery apps that charge a commission?
With Amiba your own delivery comes in through your WhatsApp and the customer gets the payment link in the same chat, with a fixed monthly plan (prices are on the Pricing page) instead of a commission on every order. The customer and their history stay with your business, not with a third-party app, so you can sell to them directly again, also on Instagram, Messenger or your website chat. You don't have to drop the apps overnight: you can keep them as a showcase and use your WhatsApp as your own channel, one that doesn't take a cut of every sale.
See it working
with a case from your business
Book a 30-minute demo and we'll show you the agent handling a real case in restaurants and delivery.
- 1
Discovery
30 minutes to understand your operation and choose what to automate first.
- 2
Setup
We load your information, build the agents and connect your system. On your side, someone who knows the business.
- 3
Go live
It goes into production in weeks and we fine-tune it with real conversations. Our team in Asunción supports you.
Times shown in Asunción, Paraguay time (GMT-3).